Refund Policy

Welcome to Tessco Mobiles! Our goal is to make sure you’re thrilled with your purchase. If you’re not completely satisfied with your order, we have a refund process to resolve any issues.

1. Eligibility for Refunds:

• Products must be returned within 7 days of purchase.
• Items should be returned in their original packaging and a condition suitable for resale.
• Products should not be used, damaged, or altered.

2. Non-Refundable Items:

• Customized or personalized products.
• Clearance or sale items.
• Products purchased from third-party retailers.

3. How to Request a Refund:

• Contact Us: Reach out to our customer support team via email at [email protected] or call us at +91 91515 15156.
• Provide Details: Include your order number, the reason for the return, and any supporting photos if applicable.
• Return Instructions: Our team will provide you with the instructions.

4. Return Shipping Costs:

• Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., an incorrect item sent).
• We recommend using a trackable shipping service to ensure the returned item is received.

5. Refund Processing:

• Once we receive and inspect the returned item, we will process your refund.
• Refunds will be processed to the original payment method.
• Please allow up to 7-10 business days for the refund to appear on your statement.

6. Exchanges:

• We do not offer exchanges on any product.

7. Contact Us:

• Email: [email protected]
• Phone: +91 91515 15156
• Address: 5th floor, Star CJ Plaza Apsara Cinema Building, Lamington Rd, Krishna Kunj, Grant Road East, Bharat Nagar, Grant Road, Mumbai, Maharashtra 400007

Thank you for choosing Tessco Mobiles. We appreciate your business and are here to help ensure your satisfaction!