Refund Policy

Welcome to Tessco Mobiles! Our goal is to make sure you’re thrilled with your purchase. If you’re dissatisfied with your order, we have a refund process to resolve any issues.

1. Refund Eligibility:

• Refunds will only be accepted if the received product is damaged or not working.
• Items should be reported within 7 days of purchase with proof of the issue.
• The product must be returned in its original packaging.

2. Non-Refundable Items:

• Clearance or sale items.
• Products purchased from third-party .

3. How to Request a Refund:

• Contact Us: Reach out to our customer support team via email at [email protected] or call us at +91 91515 15156.
• Provide Details: Include your order number, the reason for the return, and any supporting photos if applicable.
• Return Instructions: Our team will provide you with the instructions.

4. Return Shipping Costs:

• Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., an incorrect item sent).
• We recommend using a trackable shipping service to ensure the returned item is received.

5. Refund Processing:

• Once we receive and inspect the returned item, we will process your refund.
• Refunds will be processed to the original payment method.
• Please allow up to 7-10 business days for the refund to appear on your statement.

6. Exchanges:

• We do not offer exchanges on any product.

7. Contact Us:

For any questions or concerns regarding our refund policy, contact us at:

• Email: [email protected]
• Phone: +91 91515 15156

Thank you for choosing Tessco Mobiles. We appreciate your business and are here to help ensure your satisfaction!