Terms and Conditions
Introduction
Welcome to Tessco Mobiles! These Terms and Conditions govern your use of our website www.tesscomobiles.com. By accessing and using our website, you agree to comply with these Terms. If you disagree with these terms and conditions, you should not use our website.
Use of the Website
- Eligibility: You must be 18 years old to use our website. By using our site, you represent that you are of legal age and that you agree to abide by these Terms.
- Account Security: If you create an account, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account.
- Prohibited Activities: You agree not to engage in any activities that could harm the website, its users, or Tessco Mobiles.
Products and Services
- Product Information: Tessco Mobiles strives to provide accurate and detailed descriptions of our products on the website. However, we do not guarantee that the product descriptions, colors, information, or other content on the site are entirely accurate, complete, reliable, current, or free from errors.
- Product images are for illustrative purposes only and may differ slightly from the actual product. In case of any unintentional errors, Tessco Mobiles will make every effort to correct them as soon as possible. We reserve the right to correct, change, or update any information, errors, inaccuracies, or omissions at any time (including after an order has been submitted) without prior notice.
- Order Acceptance: Your order constitutes an offer to purchase our products. Tessco Mobiles reserves the right to accept or decline any order at our discretion. If we need to cancel your order after payment has been processed, we will promptly issue a full refund.
- Pricing and Availability: Prices and product availability are subject to change without prior notice. Tessco Mobiles reserves the right to limit the quantity of products available for purchase and to refuse service to any customer at our discretion.
Payments
- Payment Methods: We accept various forms of payment, including credit/debit cards, net banking, and digital wallets. By placing an order, you authorize us to charge the payment method provided for the total amount of your order.
- Billing Information: You agree to provide current, complete, and accurate billing information for all purchases on our website. You must promptly update your account if any information changes.
Shipping and Delivery
- Shipping Policy: We offer shipping across India. Shipping fees and delivery times may vary based on the location and the specific products purchased. Once your order has been dispatched, tracking information will be provided.
- Delivery Issues: Tessco Mobiles is not responsible for any delays in delivery due to unforeseen circumstances, such as natural disasters or carrier delays. If your package is lost or damaged during shipping, contact our customer service team for assistance.
Returns and Refunds
- Return Policy: We offer a return policy only for defective or damaged products, not on color and design changes. Please review our return policy on our website for detailed instructions. All returns must be initiated within 7 days of delivery.
- Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within a specified time frame and credited to your original payment method.
Warranty and Repairs
- Product Warranty: All Tessco Mobiles products come with a manufacturer’s warranty. Please refer to the product documentation for specific warranty details.
- Repair Services: If your product requires repair, please contact our customer service team for instructions. The warranty does not cover damages caused by misuse, unauthorized modifications, or accidental damage.
Intellectual Property
- Ownership: All content on the Tessco Mobiles website, including text, graphics, logos, images, and software, is the property of Tessco Mobiles or its content suppliers. You may not reproduce, distribute, or otherwise use any content without our permission.